Too embarrassed to ask an electrician for their credentials?

There are many things that can be embarrassing in life, for example, you would never dream of asking how much money someone had in their bank account or what type of underwear they favour – there is also the very British manner where we are just 'too polite to ask'.

So when it comes to having an electrician come around to carry out a quotation, being the polite nation we are, we rarely ask an electrician to prove that they are who they say they are. Most people know they should be asking, but never speak up! It is only once work commences that doubt creeps in – it is at the point of no return where a job does go wrong – if it's going to.

Generation Awkward

Research carried out by Electrical Safety First found that 18 million Brits are too embarrassed to ask an electrician if they are registered to carry out electrical work in their home – this leaves an awful lot of risk taking and somewhere along the line, someone will get caught out unfortunately.

Faring a little better is the number of people who ask for proof that an electrician is registered. One in five people ask to see evidence of registration from their electrician. This still leaves a startling four in five people who rely on say so and don't actually check for themselves that an electrician is registered. Registration numbers can be faked, and anyone can say they are registered.....it is another matter proving it.

Using an unregistered electrician increases risk of electric shock, injury and house fire. Here at Fulcher Edwards, our most popular electrical service in London remains the repair of electrical jobs that have gone wrong. This could be as a result of the home owner carrying out DIY or someone who knows a bit about electrics trying to do the job. We have seen shoddy and dangerous workmanship countless times and every week we see poor electrical work which will eventually cause electrical injury or damage to the property concerned.

Is asking if an electrician is registered really such an awkward question?

As a leading electrical contractor in London, it is actually quite rare to be asked to prove our registration. Naturally we are more than happy to show any prospective client our electricians qualifications and registration details and we wish more of you asked us :)

We would definitely encourage people to never be afraid to ask. If you don't ask, you don't get! If you find an electrician is not keen to show you or makes excuses, then don't use their services. All electricians should carry details of registration when at your property.

Take a look at this amusing video below produced by the Electrical Safety Council showing a whole range of terribly awkward questions faced by the random participants in the video :) It reminded us of an episode of Little Britain......remember that?!

Avoiding the mediocre

Mediocre is everywhere, and when having electrical work carried out in your home, it is essential that a high standard of work is carried out. Here are some further tips on how to find an excellent electrician in South London:

• Make sure the electrician is aware of the electrical standards they need to work to. In the UK electrical work must be carried out to BS7671 17^th edition and in line with the IET wiring regulations. If your electrician doesn't appear to be familiar with this terminology, find another one!

• When asking for registration details, be direct. It is better to ask the electrician at the start of their visit then it is over and done with. Something along the lines of “before we get started I just need to see proof of your registration documents” will be fine.

• Don't wait until you are at the point of accepting a quotation before asking for credentials. Ask at the quotation visit, as it will help you with your selection. No credentials....no work. Simples....as the meerkats would say!

• Be insistent. If for some reason the electrician doesn't have their documentation, ensure you have seen it before work commences. Electricians are human and do occasionally forget their documents – however never allow work to begin without having seen proof of qualifications and registration.

• All registered electricians are aware of their obligation to be qualified and registered if they are advertising their services as a Part P registered electrician. Most electricians are very passionate about spreading the word about credentials and hate unscrupulous electricians as much as you do ;) The only type of electrician who would take offence at being asked to prove their credentials is an unregistered one. So take this hint and move on to the next real electrician :)

We hope our article today will cement into your mind that asking an electrician for proof of their qualification and registration is not a question you should feel embarrassed to ask.

Now ask us about asking a queue jumper to move to the back of a queue.....that a whole different matter ;)

How do you know if an electrical item in your home is under product recall?

Lets face it, it is not every day when we consider if the electrical products in our home are safe to use. Most of us rely on essential electricals and don't give a second thought about switching on and using any others.

Would you know how to find out about a product recall notice and has it ever crossed your mind about whether the electrical items in your home are safe to use? Many products under a product recall notice are prone to overheating which in turn can lead to house fire. Think about how many electrical items in your home that are left switched on constantly or overnight.....

Do you think product recall notices happen to others?

Potentially dangerous problems with electrical products can be identified at any time. It doesn't matter whether the item was cheap or expensive, it still has the same chance at becoming subject to product recall. It is important to act on a product recall notice on an electrical item. Not doing so leaves you at real risk of electric shock, injury or serious house fire. It can also cause expensive electrical damage in your home.

At Fulcher Edwards we have been asked to look at many a electrical installation in London which has been damaged by electrical items that have overheated. Signs of overheating include warm or discoloured sockets. If you spot anything like this in your home, contact a qualified and registered electrician as soon as possible. Leaving a potential electrical problem to get worse will make it more expensive to fix in the longer run.

Do you have a Homebase 10 litre dehumidifier?

If the answer is yes and you purchased it between June 2006 and December 2008, then you need to return it to Homebase for a full refund. This problem was spotted by one of our eagle eyed electricians when carrying out electrical testing in London last week.

Our customer was in the process of having a new bathroom installed and the builder had advised the use of a dehumidifier to help the plaster to dry. The dehumidifier had been in constant use for two days but thankfully had been turned off overnight. The photo in our blog post shows a recalled dehumidifier that had overheated, smoked and caught fire. In the office here at Fulcher Edwards we are very keen to keep up to date with the latest in electrical product recalls so we can look out for dangerous products in use in homes and businesses across London.

If you become concerned that an electrical product is not working as it should be, turn it off immediately and do not use until it has been checked by the manufacturer.

How to check if any electrical products in your home are under product recall

Many product recall notices are issued but never discovered by product owners. This is because electrical products historically have rarely been registered or people move addresses and the manufacturer is unable to make contact.

Thanks to the electrical safety charity, Electrical Safety First, a 'one stop' place is now available where every recalled electrical product since 2007 is listed. The average success of a product recall notice is just 10-20% which leaves millions of potentially dangerous electrical items still in homes.

To check to see if you have any potentially dangerous electrical items, please visit the product recalls page.

Are you working safely in your garden?

With a heatwave well under way (it was 21 degrees in London at 7am this morning!) many house holders are going to be out and about in their garden. Whether you have a balcony, a roof terrace or a fully fledged garden, there is always some element of electrical risk when out in the garden.

The mini Wimbledon tournament holders

With the Wimbledon season well under way, lots of us are celebrating Wimbledon in our own ways – whether that is being glued to the television or having the obligatory strawberries and cream. Yesterday we went to carry out an electrical safety inspection for a property in London, and the owner was happily outside in her garden watching TV.

Never be tempted to take your TV or radio outside into the garden, it would only take a few drops of rain...or next doors sprinkler system to make sparks fly quite literally! Not only would this cause permanent damage to your equipment, you could receive an electric shock or injury.

Water parties

In temperatures like these it is nice to drench yourself in water whether that be from water pistols or paddling pools, water needs to be kept outside. ;) Many people will go indoors dripping wet and use switches and sockets whilst still wet. Remember to dry yourself thoroughly before operating anything electrical. Water and electricity do not mix and you could receive an electric shock by accidentally using a switch with wet hands.

Making the garden look pretty

Getting the lawnmower or hedge trimmers out might seem like a simple enough job, however how many of you actually check for damage before plugging in and using them? Checking for water damage or the cable is essential especially for items kept in sheds that might be prone to leaking or pests. Water that has leaked onto electrical items kept in sheds or mice that have chewed through cable are a particular risk so always check before plugging in.

Investing in an RCD plug is also a good idea as this protects against equipment fault or even accidentally chopping through the cable. An RCD cuts the power in a fraction of a second and in gardens where an accident is more likely to occur, this makes sense. RCD protection has saved many lives in recent years.

As electricians in South East London we always recommend RCD protection in the home for ultimate electrical safety, however an RCD socket should be the minimum consideration when working outside as accidents so easily happen.

Make sure all connectors are designed for your equipment

When using connectors, always make sure they are compatible to the actual equipment you are using and that they are designed for use outdoors. Take extra care with extension leads and sockets. Extension leads should not be used at all outside and outdoor sockets should be in use. As a leading electrical contractor in London we have seen many examples of dangerous electrical practices in gardens. Always follow the manufacturers instructions and never take risks.

Are you a tenant in South East London?

If you are a tenant in the private rented sector, did you know you are more likely to be killed in your home as a result of fire or electric shock?

The electrical safety charity Electrical Safety First is campaigning for a law to be introduced for compulsory electrical testing to be carried out in all rented properties across the UK. Successful campaigning has led a law being made in Scotland that requires landlords to carry out electrical testing in rental homes every 5 years. There are talks in place to roll the law out to Northern Ireland where almost half of electrical fires (48%) are caused by appliances such as dishwashers, cookers and fridge freezers that are routinely provided by landlords.

No current electrical laws to protect tenants

As electricians in South East London, we have seen some very poor examples of privately rented accommodation, and the tenants are powerless to do anything about it. This is really quite a shameful situation as there are no laws requiring landlords to have electrical safety inspections carried out in rented homes. This potentially means that homes with outdated electrical systems and worse still dangerous electrics are bring rented out without any problem being identified.

By introducing a law like Scotland has done, lives will be saved and it will also clear up who is actually responsible for electrical safety in homes. Poor rental home standards is a UK wide problem with 29% of landlords and 40% of tenants not knowing who is responsible for the electrical safety of any appliances supplied with the tenancy. Furthermore, 1.7 million private tenants reported an electrical problem to their landlord which was either ignored or acted upon too slowly. Practices like this must stop and here at Fulcher Edwards, we strongly support the campaign by Electrical Safety First to make a law to make electrical safety checks in rented accommodation compulsory.

Who is responsible for electrical safety in rented homes?

Electrical safety in rented property is a two way responsibility. Regardless of whether electrical safety checks have been carried out or not, landlords are responsible for ensuring that:

• electrical wiring and fittings like sockets and switches
• appliances supplied with the tenancy

are electrically safe.

Tenants are responsible for ensuring that

• Their own electrical appliances are electrically safe to use
• They report any electrical concerns as soon as possible

this is important to prevent unnecessary electrical shock, injury, fire or worse.

Ways to make your rented property safer

The rules around electrical safety are vague which gives unscrupulous landlords an excuse to carry on renting out dangerous property.

It is recommended that landlords have an electrical safety inspection known as an EICR carried out at least once every 5 years or with every change of tenancy. If you are currently renting a property, it is worth asking your landlord if an EICR is available for the property. It is an important document and will give you peace of mind.

• Ask to see an EICR report. If one is not available, how do you know your home electrics are safe?
• Make sure you are not overloading extension leads. Many electrical fires occur because of extension leads.
• Download the smartphone App from Electrical Safety First that will guide you through identifying how safe your home is.

If you have any concerns about your electrics, it is important that you contact your landlord as soon as you become aware. An electrical problem left could cost your life.

Are your electrical appliances putting lives in danger?

Last week it was Child Safety Week where there was major focus on keeping children and young adults away from sources of danger in and around the home. Topics included road safety, food plastics and staying safe in the home.

Todays blog is to reinforce an important message about the safe use of electrical appliances in the home. The safety advice is not solely for children, as any one of any age can become a victim of electrical shock or injury as a result of misusing or careless use of an electrical item.

How can an electrical appliance put a life in danger?

On the face of it, it seems like a ludicrous idea to suggest an electrical appliance could harm or even kill you. However, the frightening reality is that all electrical appliances present danger in some way especially if they are not being used in the right way.

As electricians in South East London, we carry out much of our work in homes in and around London, so we see the way people use appliances – especially small portables ones, on a daily basis. Often it is not the appliance itself that is dangerous, but the way in which it is being used that is the problem.

Small appliances that can cause the most damage are the main culprits – hair dryers, straighteners and irons – these appliances also have long cords on them making them a bigger tripping or grabbing hazard – get the picture?

Typical dangers we encounter at Fulcher Edwards

• How many times do you put your hair straighteners away when you have finished with them?

People often leave hair straighteners on the side to cool down before putting them away. This is very dangerous particularly if you have young children in the house. Hair straighteners can cause burns up to 40 minutes after being switched off. Burns from hair straighteners has doubled in recent years with 1 in 10 child related burns being caused by them. Nearly half of all adults have suffered a burn from a heated hair appliance too. The best place to put hair straighteners after use is into a heat proof pouch where they can cool down safely.

• We see countless pairs of hair straighteners left in childrens bedrooms with the cord stretched across the room.

It goes without saying that this is a tripping hazard and could cause a pair of hot straighteners to make contact with the skin – not nice. In addition, young children can mistake the bright colours of hair straighteners as toys and accidentally grab the hot plates. Even older children can be caught out by accidentally touching the hot plates whilst moving them.

• The risk of accident increases at busier times of the day.

We all know what a rush it can be to get out of the door for work, or to get the kids to school on time. The process is repeated towards the end of the day, but this time, tiredness plays a major factor with adults not being so on the ball and being distracted by cooking dinner etc. It is between 3pm and 6pm when a child is more likely to suffer a burn. This is often because an adult is off guard or busy elsewhere in the home.

• Appliances are not stored away correctly

Trying to use hair straighteners or irons is not easy with children who often grab the long cords which in turn can drag the appliance onto the floor where of course the child then suffers burns. When not in use, remember to store appliances out of the reach of children, even if they are still hot, place them on a shelf high up or the top of a fridge freezer to cool down safely.

What is the risk of electric shock?

Assuming everything else is safe, then the risk of electric shock is very small. However never leave old appliances in reach of children and never take a risk by using an appliance you know to be unsafe.

If you have any concerns about damage caused to your home electrics by a dodgy appliance or would like to know how safe your home electrics are, please call us, we are one of the leading electrical contractors in London.

Should 5 year electrical safety checks be the law in rental properties?

As electricians in South East London, we carry out work for tenants and landlords in and around the M25 area. The standard of rental homes in the private sector varies greatly and whilst most landlords do actually maintain a safe standard of electrical safety in their properties, there is still a minority of landlords who continue to rent out properties which are in a dangerous electrical condition.

Are there any laws that protect tenants against dangerous electrics?

Unfortunately there is no obligation on the landlord to provide any kind of electrical safety standards in their home. Scarily, this means that they can rent a property out with dangerous electrics. Every year, people are needlessly killed by a fatal electric shock in their rented home that could have been easily avoided.

Here at Fulcher Edwards, we carry out a wide range of electrical services in London to reputable landlords who wish to rent out their property at rental standard. Not only does this protect your assets but it protects the electrical safety of your tenants. As a landlord, you are responsible for showing how you ensured the electrical safety of your tenants if an electrical incident happens at the property.

There has been pressure on the Government to introduce a law that makes it compulsory to have electrical safety checks carried out in rental properties at least once every 5 years. In Scotland, this has just become law, so there is hope that the law will be extended into England and Wales. All electricians and landlords who we work for are all in support of this law which will save lives and prevent horrific electrical fatalities and injuries from occurring.

What kind of problems do electricians find in rented homes?

It is fair to say that there is a big difference between rented properties in the private sector. Some landlords are very good at ensuring their properties are safe, and it is fair to say that some rental properties are literally 'shocking' (excuse the pun.) As London electrical contractors we are often asked by landlords to bring their properties up to rental standard. To keep on the right side of the law and to avoid electrical shock and injury in your property we recommend:

• An EICR (Electrical Installation Condition Report) to be carried out in each rental property at least once every 5 years or with every change of tenancy.
• An RCD (Residual Current Device) these are fitted as standard on all consumer units fitted in recent years. An RCD will activate in the event of an electrical fault or problem prevented death or injury.
• A smoke alarm and CO2 detector fitted to comply with the new laws being introduced in October 2015.
• All electrical work in the property must be carried out by a qualified and registered electrician as a Part P certificate is needed to show compliance with Part P regulations.

The problems that we find in rented properties can be alarming. We have been called by local authorities to carry out enforced electrical work in properties where there is real risk to life, then there are other properties where it is obvious that the electrics have never been looked at since the property was built which could have been nearly 50 years ago! Unfortunately because no law exists which makes electrical safety a legal matter, landlords are repeatedly getting away with putting tenants lives at risk.

What to look for as a tenant

Before you sign a tenancy agreement, be sure to ask for an EICR and the Part P certificate for any electrical work that has been carried out recently. Most reputable landlords are happy to show you these documents and many letting agents insist on having them in place before they will market a property for rent.

If these documents are not in place, ask yourself if you are willing to compromise your electrical safety – it is only when someone is killed or seriously injured when these changes often happen.

Wake up, don't fake up!

The first day of the wake up, don't fake up campaign from the electrical safety charity Electrical Safety First took place on Sunday. Electrical Safety First have partnered with the City of London Police to help to spread an important electrical safety message about the safe use of electrical beauty products such as hair dryers, hair straighteners and curlers.

As electricians in South East London, we know how easy it can be to fall into the trap of purchasing fake electrical products – especially when looking good is concerned! There is nothing worse than your hair straighteners packing up when you have a big night out planned! Being offered a pair of cheap hair straighteners can seem like a real life saver in times like these!

Beware of fake electrical items!

Getting your hands on those straighteners is only a short term fix if the straighteners turn out to be fake. Imagine that, plugging them in to find they catch fire when in use – or worse still actually electrocute you. That's not even worth thinking about – dying to look good? That should never happen!

The market for fake electrical beauty items whether that be a hair dryer or electric shaver or anything in-between is huge. Products that seem to match the hair dryer sold in Superdrug for twice the price can be sold in on line shops or on market stalls can seem really tempting. Unfortunately these very products have also revealed some nasty electrical injuries or serious burns to the face and hands.

Many fake electrical products lack basic safety features that you probably take for granted on genuine products.

What is so wrong with fake electrical items?

Everyone likes a good deal and if that good deal is safe and fit for use than of course no one would stop you. However fake electrical items can and do kill and failing that, can cause expensive electrical damage in your home or could even burn it down! Is it really worth the risks to safe a few quid on a hair-dryer?

Fake electrical beauty products can overheat and catch fire. Often this is because the wiring inside them is not suitable and literally just melts with the heat. This is even more scary when electrical beauty products are often used around the face.

The problem with fake electrical products is that they nearly always look the same as the genuine product at a glance. Below are the typical problems found with fake electrical items:

• Poor outer casing

Take a closer look at the plastic casing of the product and it can often appear to be badly constructed. Look out for cracks in the plastic where bare wires can be seen or badly fitted cable again where wire could be seen.

• No CE mark

No CE mark would mean the product doesn't comply with strict UK or EU law meaning you would be at risk of electrical shock or injury. Although electrical items have been known to be stamped with a fake CE mark, not having one at all would definitely mean to avoid at all costs!

• No box or instructions

When you purchase a genuine electrical product, you would get a box and instructions written in English. If you find you are presented with a product with no box and no instructions then this is bad news. All electrical products have to be supplied with instructions and suitable packaging.

• No guarantee

Fake electrical products are nearly always a waste of money as there is no way of returning them if/when a fault develops. All you can do is discard it and buy a new (genuine) item!

Damage to home electrics

Is is not just the electrical item itself that is the risk. Plugging it in can cause overheating to your socket too. In turn this can lead to overheating of internal wiring in your home and worst case fire. Imagine if you accidentally left a pair of fake hair straighteners unattended and the damage they could potentially cause.

As electrical contractors in London, we have carried out extensive electrical repair work for householders who have unfortunately fallen victim to fake electrical items.  If you feel that you have used fake electrical products and are concerned about the damage they could cause, unplug immediately and ask a qualified, registered electrician to carry out an EICR on your property.

Fake electrical products are no fun. Save your pennies and buy the real deal. It might cost you more in the beginning but longer term, you'll be pleased. Fake electrical products could cost you your life or home....there is no person in this land who would be prepared to risk so much for something so little.